Terms of Service

These terms are an agreement between you and Head Start Solutions, LLC, the company behind Headstart. By engaging us to find leads for you, you agree to them. We have kept them as plain as we can.

What Headstart does

Headstart finds your ideal customers on X and researches each one. You get a ranked list of leads, and every lead comes with the context on who they are, what they are working on, and why they fit.

Headstart never contacts anyone on your behalf. No automatic messages, no sequences. You write and send every message yourself, and your outreach — including following X’s own rules when you send it — is your responsibility.

How an engagement works

It starts with a call. We talk through what you sell, who buys it, and which customers you would want more of. Before any money moves, we give you a straight estimate: what we will deliver, by when, and what it costs. Nothing is owed until you agree to that in writing (email counts).

Payment is as agreed in the estimate. Taxes may be added where the law requires it. You must be at least 16 and engaging Headstart for business purposes.

Refunds

If something went wrong — a mistaken charge, a delivery that does not match what we agreed — email us at support@useheadstart.ai and we will sort it out. Research already delivered cannot be refunded, because the work has been done.

Your leads and your say

Your leads are ranked by fit: the strongest matches sit at the top, and you have the final say on who is worth your time. What we promise is the research — who a person is, what they are working on, and why they fit. Whether a lead replies, or becomes a customer, depends on your offer and your outreach, so we cannot promise that.

Fair use

Working with Headstart, you agree not to:

• resell, republish, or redistribute the research we deliver to you — it is for your own outreach;
• use the research to spam, harass, or deceive anyone;
• use Headstart for anything illegal.

If the research is used this way, we may end the engagement without a refund for work already delivered.

Your data and our product

What you tell us about your business stays yours. The Headstart product — the software, the design, the name — stays ours. The research we deliver is yours to use for your own outreach, within the fair-use rules above. How we handle personal data is covered in our Privacy Policy.

Disclaimers and liability

Headstart is provided “as is.” We work to keep our research accurate, but we do not guarantee it is error-free. To the fullest extent the law allows, our total liability to you is limited to the amount you paid us in the twelve months before the claim, and neither of us is liable to the other for indirect damages such as lost profits.

Ending the agreement

Either of us can end an engagement at any time by email. Work already delivered is paid for as agreed. Sections that by their nature should survive — payment obligations, liability limits, data terms — survive the end of the agreement.

Changes to these terms

If we change these terms, we will update this page and the date at the top. For meaningful changes we will email current customers before they take effect.

Governing law and contact

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Questions about these terms: support@useheadstart.ai.